Frequently Asked Questions

If you wish to delete your account, please send an email to support@aclairshop.com with the subject line "Account Deletion Request". Our support team will assist you with the process.

You can reset your password by clicking the "Forgot Password?" button on the login page and following the instructions.

You can find our app in the Google Play Store and Apple App Store under the name "Find my ULD".
Google Play Store
Apple App Store

You can find our privacy policy on this page: https://www.aclairshop.com/privacy.php